Terms of Service | Nexus-Catalyst

1. Acceptance of Terms

By accessing or using Nexus-Catalyst ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

We reserve the right to update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

2. Description of Service

Nexus-Catalyst provides an AI memory management platform that enables persistent context and memory across AI assistant interactions. The Service includes memory storage, semantic search, persona management, and integrations with various AI tools through the Model Context Protocol (MCP).

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. User Accounts and Registration

To use certain features of the Service, you must create an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Maintain the security of your account credentials
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account

You may not share your account credentials or allow others to access your account.

4. Acceptable Use Policy

You agree not to use the Service to:

Violate any applicable laws or regulations
Infringe upon the intellectual property rights of others
Upload or transmit viruses, malware, or other malicious code
Attempt to gain unauthorized access to the Service or related systems
Interfere with or disrupt the Service or servers
Use the Service for any illegal, harmful, or abusive purpose
Impersonate any person or entity
Harvest or collect information about other users

5. User Content

You retain all rights to the content you create, store, or transmit through the Service ("User Content"). By using the Service, you grant us a limited license to store, process, and display your User Content solely for the purpose of providing the Service.

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that you own or have the necessary rights to your User Content.

Team workspaces. If you are a member of a team workspace and your seat is paid for by an organization, User Content you store as team-visible becomes a record of that organization: it remains available to the workspace if you leave it or close your account, and requests to delete it are decided by that organization. User Content you store as private, and everything you store on an individual account, remains yours. Section 7 of our Privacy Policy sets out which of us is the data controller in each case.

We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable.

6. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to our collection and use of your information as described in the Privacy Policy.

We implement industry-standard security measures to protect your data, including encryption in transit and at rest and strict access controls.

7. Subscriptions, Free Trial, and Payments

The Service is a paid service. Every subscription begins with a 14-day free trial:

A valid payment method is required when you sign up. You will not be charged during the trial.
Your first charge occurs when the trial ends, 14 days after signup, and recurs on your billing cycle thereafter. We will remind you by email before your trial ends.
If you cancel before the trial ends, you will not be charged at all.
If a trial-end or renewal charge fails, your account is placed in a restricted state: new writes are blocked immediately, and read access continues for a limited grace period while we retry payment. Restoring payment restores full access.

By subscribing, you also agree to:

Pay all fees associated with your chosen plan and provide accurate billing information
Authorize us to charge your payment method on a recurring basis until you cancel

You may cancel at any time from your billing page; cancellation takes effect at the end of the current billing period (or immediately at trial end if you cancel during the trial). Because every subscription starts with a free trial, fees already charged are non-refundable except where required by law.

After cancellation or trial expiry, your account retains read-only access for 72 hours so that you can export your data. Your stored data is then archived, and resubscribing within 30 days of your subscription ending restores your account in full. After 30 days, archived data is permanently deleted and cannot be recovered. We email you when your data is archived and again before it is deleted. Data retention and deletion are governed by section 6 of our Privacy Policy and the account-deletion tools in the Service.

We reserve the right to change our pricing with 30 days' notice.

8. Intellectual Property

The Service, including its design, code, functionality, and content (excluding User Content), is owned by Aisling Ventures LLC and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.

9. Third-Party Integrations

The Service may integrate with third-party services and applications. Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the availability, accuracy, or content of third-party services.

We do not endorse or assume any responsibility for third-party services or their practices.

10. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.

11. Indemnification

You agree to indemnify, defend, and hold harmless Nexus-Catalyst, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Service, your User Content, or your violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will immediately cease.

You may terminate your account at any time by contacting support. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, USA, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law. Notwithstanding the foregoing, either party may bring an individual claim in small claims court in the State of Connecticut, in lieu of arbitration, for any dispute that qualifies for that court's jurisdiction.

14. Contact Information

If you have any questions about these Terms, please contact us:

Aisling Ventures LLC (operator of Nexus-Catalyst)

Email: legal@nexus-catalyst.com